1. Applicability
This policy applies to paid subscriptions. Free trial periods, where offered, are not treated as paid charges for refund purposes.
2. Cancellation
[COMPANY TO CONFIRM CANCELLATION NOTICE PERIOD]. Request cancellation by emailing info@nexilissolutions.com.
3. Refund eligibility
[COMPANY TO CONFIRM REFUND ELIGIBILITY]. Rules may differ by plan and payment method.
4. Duplicate or failed payments
Confirmed duplicate payments will be corrected. Failed gateway transactions do not activate paid entitlements.
5. How to request a refund
Email info@nexilissolutions.com with organisation name, invoice/receipt reference, payment date and reason. Processing timeline: [COMPANY TO CONFIRM REFUND PROCESSING TIMELINE].
6. Contact
NEXILIS BUSINESS SOLUTION LLP · info@nexilissolutions.com · 8180885944